Full job description

Food Server

POSITION PURPOSE:

Sells and service of food and/or beverage to in include order-taking and delivery of food and/or beverage items. This task is to be handled in a quick, efficient and courteous manner in accordance with all company standards, policies and procedures resulting in a high level of guest satisfaction.

ESSENTIAL FUNCTIONS:

• Carry work cards at all times during your shift. Serve alcohol responsibly in accordance with alcohol awareness training.
• Inform the immediate supervisor of any product shortages and equipment needs.
• Always conduct yourself in a manner that reflects a positive and professional image.
• Practice and observe safety rules and regulations and encourage others to do so. Comply with Board of Health Standards.
• Must maintain good personal grooming and uniform standards while on duty.
• Have knowledge of where your MSDS booklet is located for your area.
• Displays knowledge of all emergency procedures.
• Responsible for informing the immediate supervisor on duty of any team member or guest opportunities.
• Performs any other duties as directed by management.
• Promotes a safe and clean environment for fellow team members and guests.
• Always keep your work area clean.
• Greet guests pleasantly, quickly, efficiently and with a smile.
• Know the menu completely including daily specials, food preparations and prices.
• Use suggestive selling (cocktails, appetizers, desserts, etc.)
• Take guests orders and accurately input the order into micros.
• Observe and anticipate guest needs, clear tables between courses and refill beverages throughout the meal.
• Present check for payment when all guest needs have been met.
• Complete assigned side work and additional daily tasks.
• Serve guest complete meals using trays with covers on food. Serve all sides and accompaniments in a timely, efficient manner according to all Standards and Sequence of Service.
• Notify the manager on duty for voids or any guest complaints.
• Monitor any suspicious guests looking to walk out. Be visible where guests can see you.
• You must pre-bus your tables. Remove condiments at the same time.
• Check your food before serving; if it’s not presentable return it.
• Use proper garnish for food items.
• Introduction to guests for an on coming relief server before leaving on break or going off duty.
• Request identification from guest when legal age is questioned.