Full job description

We are looking for a Front Office Supervisor with a hotel management background for Front Office. The Front office Supervisor’s responsibilities include creating a shift schedule, dealing with no-shows, delegating tasks, handling cash up, and reporting any issues to the manager. To be successful as a shift leader, you should be able to manage a team of people and ensure that all duties are performed accurately.

Responsibilities:

• Provide direction and feedback to workers during shifts
• Schedule employee shifts and assign duties
• Manage time-off requests and handle last-minute absences
• Train and coach new employees
• Inspect equipment and communicate the need for repairs or replacements to management
• Check cash drawers and prepare cash deposits
• Ensure health and safety standards are followed
• Address guest and employee complaints
• Resolve conflicts between workers
• Foster and maintain a positive work environment
• Responsible for overseeing the GSA daily tasks