Front Desk Agent

Full job description

Starting pay is $14 – $15 per hour based on experience. We are looking for full time & part time inquiries to potentially fill in morning and/or afternoon shifts.

Overview

We are seeking a dedicated Front Desk Agent to join our team. The ideal candidate will have a passion for hospitality and excellent customer service skills.

Duties

– Greet guests and provide them with exceptional service

– Check guests in and out of the hotel or resort

– Answer phone calls and assist with inquiries

– Handle reservations and cancellations

– Process payments and maintain guest accounts

– Assist with night audit procedures if required

Requirements

– Experience in a front desk or hospitality role is preferred

– Proficiency in phone systems and excellent phone etiquette

– Knowledge of hotel management practices

– Ability to work other shifts if needed

– Strong communication and interpersonal skills


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