Full job description

Forest River, Inc., the Nation’s largest manufacturer of Recreational Vehicles, Cargo Trailers, Transit Buses and Boats has an immediate opening for a Warranty Representative.

Responsibilities

• Provide Technical Support to our Dealer base (via phone/email).
• Provide Customer Service to both Dealer and Retail base (via phone/email).
• Provide Production Support and help with Problem Resolution.
• Develop Troubleshooting documents.
• Learn product line from frame to final.

Qualifications

• Attention to detail and accuracy
• Intermediate computer skills, familiar with Microsoft Office programs
• Prefer a certain familiarity or general knowledge of RV parts, or an understanding of electrical/technical systems
• Must have excellent written and verbal communication skills
• A desire to provide extraordinary customer service to the dealer/customer network
• Able to work within a group and transition between responsibilities given
• Willingness to learn many different components of a RV