Host

Full job description

The View has reopened as a newly reimagined upscale dining destination housed within the New York Marriot Marquis. New York City’s only revolving restaurant, bar, and lounge, The View has undergone a complete renovation by Rockwell Group to evoke the vibrant nightlife of historic New York, drawing inspiration from classic American supper clubs.

Spanning the 47th and 48th floors, The View will provide two unique guest experiences: an upper-level bar and lounge complete with a raw-bar, and a full-service restaurant on the lower level featuring live music nightly. The culinary and bar offerings will highlight American classics with a theatrical twist, reflecting the character of the surrounding area. Designed to be a vibrant escape from the hustle of Times Square, The View is excited to welcome both New Yorkers and visitors.

Who you are:

The Host is a vital member of the Service team as the first impression and point of contact with every guest and visitor at the restaurant. The Host most exude warmth and hospitality and is a partner to the Maître D’ in plotting, planning, and updating the dining room to efficiently coordinate seatings throughout each service.

What you’ll do:

  • Consistently support a culture of Enlightened Hospitality
  • Create a welcoming and hospitable environment for guests whether in person or over the phone
  • Partner with Maître D’ to quote accurate wait times while “finding the yes” for all guests
  • Properly answer guest inquiries with regards to restaurant hours of operation and basic operational information, menus, and reservations
  • Act as a liaison between the guest, management, service staff and kitchen and communicate accordingly
  • Work with efficiency and a sense of urgency while remaining composed
  • Demonstrates a passion for guest experience and an eagerness to learn and grow
  • Perform additional responsibilities as needed and other duties as assigned to support team objectives and operational success

What we need from you:

  • Experience in a guest facing role in a restaurant preferred, but not necessary
  • Basic understanding of Resy functions
  • Ability to walk or stand for long periods of time
  • English fluency and additional languages preferred, but not required

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