Full job description

Overall Responsibility

To oversee and control all engineering related items in order to maintain a high standard for the property integrity. To ensure each guest receives the Greatest Customer Experience! Effectively communicating guest’s and Team Member’s needs to the appropriate departments.
Key Areas of Responsibility

• Always maintain a professional and positive appearance toward the guests and Team Members. Anticipate and assess guests needs, and respond in a courteous and professional manner

• Always maintain a professional and positive appearance toward the guests and Team Members.
• Communicate with all other departments of the hotel in a friendly and courteous manner to ensure excellent services.
• Fulfill all guest requests or offer an option if request cannot be met
• Know and understand all services and amenities the hotel offers
• Perform other duties as required or assigned
• Comply with energy conservation and job safety regulations
• Must always practice proper safety rules to ensure the safety and security of all guests and Team Members. (issuance of keys, not announcing room numbers and fire procedures)
• Have a working knowledge of the hotels safety procedures and equipment as well as emergency plans
• Document all maintenance problems and /or safety hazards by filling out a work order
• Make daily walks both internal and external making notes to insure aesthetic acceptance to our standards
• Complete all work order requests in an efficient and timely manner
• Perform and or schedule preventive maintenance of equipment, rooms and public areas. Perform all special projects in the time frame outlined by the General Manager
• Order supplies and ensure par levels for maintenance supplies
• Maintain cost controls when ordering all supplies and materials needed for the job
• Maintain a controlled labor cost if staff includes anyone other than the Chief Engineer
• Maintain proper equipment tools, supply levels in the shop and ensure the property does not run out of an essential item.
• Weekly perform risk management walks and complete check list
• Attend all management (team ) meetings
• Ensure the evening shift has all the necessary supplies and tools to handle any issues that may arise in the evening
• Follows hotel policies for ordering and maintaining supplies

Personality Profile

A candidate for the position of Chief Engineer should posses the following personality traits:

• Outgoing Personality

• Smiles
• Is well groomed and displays a professional appearance.
• Is able to conduct himself/herself in a professional manner(even under stressful circumstances)
• Is punctual and dependable
• Honest
• Respectful
• Self-motivated
• Flexible and easily adaptable to change
• Enjoys taking to and meeting people
• Able to handle multiple tasks
• Enjoys serving guests
• Has a good management and leadership skill
• Has excellent organizational skills
• Dedicated
• Detail oriented
• Supply control and ability to purchase using a budget
• Can teach the team new skills
• Conduct risk management and fire safety training
• Has mechanical knowledge
• Works well with others
• Must be able to work flexible hours
• Controls labor
• Has knowledge of PM systems and is able to schedule and manage