Full job description
We’re Sonesta International Hotels.
The 8th largest hotel company in the U.S.—and growing fast.
An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect.
Together We Thrive—bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting.
Job Description Summary
The server assistant is responsible for the clearing and setting of tables as well as providing assistance to the service team in a timely manner.
Job Description
- Key Job Functions
- Assists servers in their tasks
- Ensures all service stations in the kitchen are stocked and ready for service
- Removes soiled dishes from table; brings to dish washing area
- Completes set up and teardown of dining events as assigned
- Carry food trays to tables using the correct seat positions on the ticket
- Place entrée to the correct seat positions accordingly
- Sets tables with silverware, glassware and other items
- Polishes silverware before and after shifts
- Cleans dining room areas
- Stocks servers’ station with supplies
- Deliver Passionate & Engaging Service to our Guests
- You will be passionate and truly engaged in taking care of our guests, recognizing individual guests and anticipating their unique needs in order to exceed their expectations
- You will consistently deliver our GUEST model:
- Greet or welcome everyone, warmly with a smile
- Use eye and ear contact and guest’s name
- Establish/anticipate needs
- Solve and own all requests/complaints
- Thank everyone
- Build solid relationship with your Colleagues
- Treat colleagues with respect and dignity
- Other duties and responsibilities may be assigned. The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description.

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