Assistant Manager

Full job description

Are you a driven leader looking for a new opportunity? Urban Self Storage is seeking a talented part-time Assistant Manager to join our team.

**This part-time position will work the following schedule:

  • Sunday, 10am – 3pm
  • Monday, 10am – 6pm
  • Tuesday, 10am – 6pm

Responsibilities:

  • Support Store Manager in operations of a self storage facility
  • Ensure the property is clean, safe & well-maintained (i.e. Cleaning tasks throughout the facility such as sweeping, dusting, mopping, trash pickup, changing light bulbs, pulling weeds & ensuring all aspects of the facility are in working order)
  • Handle customer accounts including delinquency calls
  • Tour storage spaces and assist customers throughout the rental process
  • Timely email & phone correspondence
  • Manage daily deposits & cash counts
  • Provide excellent customer service during every customer interaction
  • Support Store Manager to meet monthly budget, occupancy & rental goals

Requirements:

  • Positive energy with a customer focused attitude & approach
  • Strong attention to detail & problem-solving skills
  • Excellent communication & teamwork abilities
  • Ability to work weekends and/or holidays
  • Knowledge of computer functions & mobile applications (i.e. Microsoft Office, Outlook, Gmail, Google Sheets, Search Engines, App Store)
  • Valid driver’s license & personal vehicle
  • Great listening skills & ability to take direction

Compensation:

  • $18.50 to $20 per hour
  • Additional monthly commission and bonus earnings

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