Full job description

Responsibilities:

• Must have knowledge of Choice Advantage hotel front desk system
• 6 months of Hotel Front Desk Experience is must.
• Register and assign rooms to guests
• Confirm phone and online reservations
• Respond to guest needs, requests, and complaints
• Collect payment from departing guests
• Keep records of occupied rooms and guests
• Communicate pertinent guest information to designated departments
• Provide professional customer service skills that include greeting, hosting and providing a full range of assistance for incoming and departing guests
• Maintain all paperwork as required for your shift, including checking credit cards for validity and acceptability, responsibility for cash drawer balancing, proper registration accuracy and completeness
• Communicate with Housekeeping and Maintenance on all problems
• Maintenance and managing daily inventory of items for breakfast with the general manager
• Wash & fold commercial quality/quantity of laundry
• Reliable transportation, Open availability: Sun-Mon, any shift

Qualifications: Previous experience in front desk service, or other related fields

• Ability to build rapport with guests
• Strong organizational skills, computer skills, decision making ability
• Excellent written and verbal communication skills

Job Type: Part-timeApplication Questions

You have requested that Indeed ask candidates the following questions:

• How many years of Hotel Front Desk experience do you have?