Full job description

Job Summary

Perform clinical duties under the direction of a physician. This individual ensures that supplies and equipment are available to facilitate efficient, effective care. It is important that a friendly, caring, courteous, and professional attitude is always displayed as this person has front-line contact with patients and families.

Duties and responsibilities

• Recording patients’ medical history, vital statistics, or information such as test results in medical records.
• Interviewing patients to obtain medical information and measure their vital signs, weight, and height.
• Accompanying patients to the appropriate exam room; assisting patients as needed with walking, transfers, dressing, and preparing them for the physician.
• Assisting and Caring for Others — providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
• Documenting/Recording Information — entering, recording, storing, or maintaining information in written or electronic form.
• Getting Information — observing, receiving, and otherwise obtaining information from all relevant sources.
• Communicating with Supervisors, Peers, Patients, and Physicians — providing accurate messages/instructions by telephone, in written form, e-mail, or in person
• Interacting with Computers — Using computers and electronic medical records to enter data, or process information.
• Cleaning according to scheduled maintenance program and keeping appropriate records; managing inventory of supplies; assisting with the ordering of patient care supplies, restocking treatment rooms, exam rooms, and procedure room.
• Monitoring and tracking prescription sent as eRX and refill requests.
• Preparing treatment rooms for patient examinations, set up instruments and equipment according to department protocol.
• Filling out lab requisition for pathology and calling for pick up at lab where patients insurance is accepted.
• Sending orders for labs, imaging, referrals or Meds to appropriate facilities when ordered by provider.
• Calling and scheduling for the patient, when providers order STAT requests: before they leave our office. Calling insurance to request prior authorization as necessary.
• Monitoring biohazard and sharps daily according to OSHA.
• Restocking, managing and checking expiration dates for all supplies in rooms and storage room.
• Answering clinical phone calls.
• Checking phone messages hourly and returning all calls before lunch, midafternoon, and prior to leaving for the day.
• Complying with all AZCCC policies and procedures.
• Maintaining strict confidentiality related to medical records and other data.
• Working shifts as assigned. Scheduled shifts/locations will rotate according to clinic needs.
• Performing other duties as directed by providers and practice administrator.

Licensure/Certification

Medical assistant certification

Valid CPR certification

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