Full job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:Embark on a journey above the clouds to discover the modern lifestyle of Philadelphia’s first Forbes Travel Guide Five-Star Hotel. Feel the tranquility of healing crystals from the moment you arrive at the Five-Star Spa and immerse yourself in rejuvenating treatments as you float above the city in 57th-floor infinity-edge pool. Savour unparalleled fine-dining by Michelin-starred Chef Jean-Georges Vongerichten and inventive flavours by local James Beard Award-winner Chef Greg Vernick. Allow our team to curate your stay with the spirit of Brotherly Love.

About the Role

The Housekeeping House Attendant stocks linen rooms and storage areas with clean linens. Pick up and deliver guest request items. Gives assistance to Guestroom Attendants as required; keeps all guest corridors, elevator landings, stairwells and linen storage rooms clean at all times. Interacts with guests making them feel welcomed, comfortable and well taken care of by handling all guest interactions with the highest level of hospitality; accommodating any special requests.

What you will do

• Keeps all guest corridors and public areas neat, vacuumed and dusted. Makes sure mirrors, furniture, floors, ashtrays, elevators and doors are clean and mark-free.
• Keeps all service elevator landings, stairwells and linen storage rooms clean by sweeping, mopping and dusting the areas. Removes all trash from areas.
• Moves racks of clean Rooms linen to Guest Room floors.
• Empties trash and dirty linen from guest room floors.
• Responds to guest requests and inquiries while in the lobby.
• Can answer guest questions and direct them to the areas they desire to be in.
• Stocks Linen Storage Rooms and Armoires daily with supplies and amenities.
• Assists Housekeepers as required. Helps move beds and furniture, turns mattresses, removes or hangs sheers and drapes.

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