Full job description

Key Job Responsibilities

Sales Support

• Assists with update of information in CRM
• Gathers media content and collateral for proposals.
• Assigns opportunities in CRM to Sales Managers.
• Books travel for employees and as needed employees
• Provides Sales Managers with leads submitted through request portal
• Completes job costing reports on a monthly basis

Billing

• Routinely checks orders for accuracy so they are ready to invoice.
• Prepares billing reports daily and submits them for reconciliation.
• Handles billing disputes and discrepancies and communicates resolution to all parties.

Administrative

• Sorts and distributes incoming mail and handle outgoing packaging and shipping.
• Acts as primarily phone receptionist for inbound calls and inquires to the department and responds promptly to their needs.
• Sends and collects deposit invoices on behalf of Sales Managers
• Maintains Rental and Out of Office calendars
• Finalises and submits invoices to clients and Encore accounting
• Collects and submits documentation to set up interpreters and outside vendors
• Orders and maintains office supplies

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