Full job description

Starting wage $16/hr plus tips. Competitive benefits include paid time off, employee meal, 401k match and travel discounts

JOB SUMMARY

The Restaurant Host’s key duties are to greet guests warmly, maintain reservations and and organized waitlist, assist with inquiries and support the front-of-house team as needed. This position will be responsible for the following:

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Ensure the proper setup of dining room.
• Promptly greet guests and patrons personally as they enter the establishment.
• Escort guests and patrons to their table.
• Present menus, make recommendations and take orders if necessary.
• Ensure dining room seating is controlled and that there is server parity in number of tables.
• Liaise between staff and guests to ensure guest needs, as well as expectations are exceeded.
• Anticipate and address guests service needs.
• Assist individuals with disabilities.
• Thank guests with genuine appreciation upon departure.
• Answer telephones using appropriate etiquette.
• Accept to-go orders over the telephone.
• Receive and record dining reservations on the telephone.
• Efficiently and effectively resolve any issues to the guest’s satisfaction.
• Ensure neatness and cleanliness of stations.
• Assist other food and beverage staff when necessary.
• Ensure personal appearance is neat and professional.
• Comply with quality assurance expectations and standards.
• Follow all company safety and security policies and procedures.

SECONDARY RESPONSIBILITIES

• Bus tables and assist with processing dirty dishes if necessary.
• Clean all front of the house areas including windows, light fixtures and entrance as assigned.
• Fill water bottles, cut fruit, roll silverware, and complete other service-related tasks as assigned.