Full job description

About IMG Academy
Named one of the Best and Brightest Companies to Work For in the Nation in 2024, IMG Academy is the world’s leading sports education brand, providing a holistic education model that empowers student-athletes to win their future, preparing them for college and for life. IMG Academy provides growth opportunities for all student-athletes through an innovative suite of on-campus and online experiences

Boarding school and camps, via a state-of-the-art campus in Bradenton, Fla

Online coaching via the IMG Academy+ brand, with a focus on personal development through the lens of sport and performance

Online college recruiting, via the NCSA brand, providing content, tools, coaching and access to a network of 40,000 college coaches

Job Title: Shuttle Driver – Guest Service

Department: Legacy Hotel

Position Summary: The Shuttle Driver ensures hotel guests enjoy a smooth, welcoming, and memorable experience from arrival to departure. They work closely with Guest Services and other hotel departments to provide guest assistance with valet, luggage, transportation, and other miscellaneous needs.

Key Responsibilities

Greet guests warmly, anticipate needs, and assist with parking, luggage handling, and escorting guests to their rooms

Respond promptly and efficiently to guest requests and service needs

Provide guests with directions, local area information, and hotel amenities details

Safely transport luggage and packages to and from guest rooms, vehicles, and loading areas

Park and retrieve guest vehicles in a courteous and timely manner, using claim tickets and documenting any vehicle damage as required

Ensure guest vehicle keys are securely stored at all times

Explain guest room features and amenities, including televisions, phones, and other in-room technology

Transport guests via hotel van to local destinations or arrange appropriate transportation as needed

Transport authorized guests via hotel golf carts to IMG campus locations

Maintain hotel transportation vehicles, including cleaning, washing, and fueling of vans and golf carts

Ensure front drive, lobby, and entry areas are clean, organized, and well-maintained, including seating areas, walkways, doors, and surrounding grounds