Full job description

Our Residence Inn Manhattan Beach is currently seeking an experienced, knowledgeable and independent-working Front Office Manager to lead the Front Office Team up to brand standards and Owner expectations. As part of the property team, you will help us “craft inspired workplaces that enable all Associates to deliver kick-ass guest experiences and maximize investor returns”! This could be the perfect opportunity to advance your career with a growing and exciting hotel management company!

Position Responsibilities:

• Management of day to day Front Office and Breakfast Operations
• Ability to maintain guest confidence through prompt and courteous communication with guests and associates
• Execute highest quality of service to guests at all times
• Complete scheduling for the department(s)
• Assist in managing aspects of P&L by controlling costs and achieving budgeted CPOR
• Monitor labor productivity
• Participate in property MOD Program as needed
• Train department in all duties and empowerment needed to reach top performance levels
• Support the sales efforts of the hotel and in generating revenue opportunities

Education and Experience:

• Successful Front Office hotel management experience is a must
• Systems experience within the Marriott Brands is required, SpringHill Suites experience is preferred
• Must be highly motivated, self-directed, with strong initiative and desire for achievement
• Exceptional guest service skills required
• Must possess strong computer skills
• Excellent communication and presentations skills required

Our Perks & Benefits:

Competitive Compensation

We offer a highly competitive salary that reflects your skills and experience.

Health Coverage

• Medical, Dental, and Vision insurance
• Ancillary Benefits to support your well-being
• 401(k) with company contribution