Full job description

Overview:

Opportunity: Driver

Safely transport guests between the hotel and various locations, providing courteous and timely service. Maintain the cleanliness and proper functioning of the vehicle while ensuring a positive and comfortable experience for guests.

Your Growth Path

Bell Person/Door Person/Guest Service Agent – Guest Service Supervisor

Your Focus

• Greet guests in a warm and friendly manner immediately upon interaction.
• Transport guests safely to and from airport or other locations by driving shuttle vans or other vehicles.
• Provide information regarding the local community upon request.
• Load and unload guest luggage and other materials.
• Complete required transportation logs.
• Report vehicle mechanical problems immediately.
• Obey traffic laws and follow established traffic and transportation procedures.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Work as a Bell Attendant during staffing shortages or peak check/in out periods.
• Follow sustainability guidelines and practices related to HHM Hotels’ EarthView program.
• Practice safe work habits and wear protective safety equipment.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Your Background and Skills

• This position will also include driving the hotel shuttle within the local area. A current & valid driver’s license is required, with no moving violations on your driving record.
• High School diploma preferred.
• Driving record free of serious infractions.