Full job description

We are seeking a dynamic and highly organized Front Desk Administrator to serve as the welcoming face of our organization. This vital role requires an individual who excels at managing front desk operations, handling multi-line phone systems, and delivering exceptional customer service to visitors, clients, and team members. The ideal candidate will demonstrate a proactive approach, excellent organizational skills, and strong attention to detail to ensure smooth office management and efficient administrative support. This position offers an exciting opportunity to contribute to a professional environment where your multitasking abilities and dedication to excellence are highly valued.

KEY RESPONSIBILITIES

• Greet visitors and clients with warmth and professionalism, ensuring a positive first impression of the organization
• Manage multi-line phone systems, screen calls, and direct inquiries efficiently while maintaining proper phone etiquette
• Coordinate appointment scheduling
• Perform clerical duties including data entry, filing, and maintaining accurate records using Microsoft Office Suite and Google Workspace applications
• Support office management functions including supply inventory control, mail distribution, and maintaining a professional reception area
• Assist with bookkeeping tasks using QuickBooks or similar accounting software when necessary
• Provide customer support by addressing inquiries promptly and professionally, utilizing bilingual communication skills as needed

REQUIRED QUALIFICATIONS

• Proven experience in administrative, clerical, or front desk roles with demonstrated success in office operations
• Proficiency in managing multi-line phone systems and delivering exceptional customer service interactions
• Advanced proficiency with office management software including Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace (Gmail, Calendar, Drive)
• Strong organizational skills with demonstrated ability to prioritize tasks effectively in fast-paced environments
• Excellent communication skills and professional phone etiquette; bilingual capabilities highly desirable
• Proven ability to handle confidential information with discretion and maintain the highest standards of professionalism

PREFERRED QUALIFICATIONS

• Experience in medical or dental reception environments
• Working knowledge of bookkeeping principles and accounting software such as QuickBooks
• Bilingual proficiency (English plus additional language)

WHAT WE OFFER

Join our team and become part of a professional environment where organization meets excellence. This compensated position offers:

• Competitive compensation package
• Opportunities for professional development and advancement
• Collaborative work environment with dedicated team members
• Chance to develop and enhance your administrative expertise while contributing to organizational success

We are committed to creating a welcoming environment where organization meets excellence.

If you are a detail-oriented professional with exceptional organizational skills and a passion for delivering outstanding customer service, we encourage you to apply.

Equal Opportunity Employer

Obi Awunor <oawunor@cornerstonemd.health>10:04 AM (7 minutes ago)to me

CornerstoneMD Primary Care Job Posting — Front Desk Administrator Pasadena & Upper Kirby | Full-Time | Reports To: Practice Manager

ABOUT THE ROLE

CornerstoneMD Primary Care is seeking a dynamic and highly organised Front Desk Administrator to serve as the welcoming face of our physician-owned practice. This vital role requires an individual who excels at managing front desk operations, handling multi-line phone systems, and delivering exceptional patient and customer service across our Pasadena and Upper Kirby locations. The ideal candidate will demonstrate a proactive approach, excellent organisational skills, and strong attention to detail to ensure smooth office management and efficient administrative support.

KEY RESPONSIBILITIES

• Greet patients, visitors, and clients with warmth and professionalism, ensuring a positive first impression of the practice at all times
• Manage multi-line phone systems, screen calls, and direct inquiries efficiently while maintaining exemplary phone etiquette
• Coordinate appointment scheduling, calendar management, and meeting arrangements for providers and administrative staff
• Perform clerical duties including data entry, filing, proofreading, and records management using Microsoft Office Suite and Google Workspace
• Support office management functions including supply inventory, mail distribution, and maintaining a professional reception environment
• Assist with bookkeeping tasks using QuickBooks or similar accounting software as required
• Provide patient support by addressing inquiries promptly and professionally; bilingual communication skills are highly valued

REQUIRED QUALIFICATIONS

• Proven experience in administrative, clerical, or front desk roles with demonstrated success in office operations
• Proficiency managing multi-line phone systems and delivering exceptional customer service interactions
• Advanced proficiency with Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace (Gmail, Calendar, Drive)
• Strong organisational skills with demonstrated ability to prioritise tasks effectively in fast-paced environments
• Excellent communication and professional phone etiquette; bilingual capabilities are highly desirable
• Ability to handle confidential patient information with discretion and the highest standards of professionalism

PREFERRED QUALIFICATIONS

• Experience in a medical or dental reception environment
• Working knowledge of bookkeeping principles and accounting software such as QuickBooks
• Bilingual proficiency (English plus additional language)