Full job description

HOTEL SALES MANAGER

Salary Range: $42,000 – $47,000 per year + Bonus Incentives

About Us

Spark by Hilton Chattanooga Downtown is a vibrant, energetic hotel located in the heart of one of Tennessee’s most dynamic cities. As part of the globally recognized Hilton family of brands, we deliver spirited hospitality and memorable guest experiences. We are committed to developing top talent and creating a culture where our team members thrive. We are currently seeking a driven and results-oriented Hotel Sales Manager to join our growing team.

Position Overview

The Hotel Sales Manager is responsible for driving revenue growth by developing and executing strategic sales initiatives. This role focuses on prospecting new business, managing existing accounts, and maximizing occupancy and revenue across corporate, group, and leisure segments. The ideal candidate is a self-starter with exceptional communication skills, a passion for hospitality, and a proven track record in hotel or hospitality sales.

Key Responsibilities

• Develop and implement strategic sales plans to achieve revenue goals across all market segments, including corporate, group, government, and leisure.
• Actively prospect, solicit, and close new business accounts through calls, site visits, networking events, and community involvement.
• Manage and grow a portfolio of existing accounts, maintaining strong client relationships to drive repeat business and loyalty.
• Prepare and present competitive sales proposals, contracts, and negotiated pricing to prospective clients.
• Collaborate with the front office, revenue management, and events teams to ensure seamless execution of booked business.
• Monitor competitive market trends, pricing, and activity to identify new opportunities and adjust strategies accordingly.
• Represent the hotel at local business associations, trade shows, and industry events to build brand awareness.
• Achieve and exceed monthly, quarterly, and annual sales quotas and KPI targets.
• Maintain accurate records of sales activities, account profiles, and pipelines using CRM tools.
• Report sales performance metrics and market trends to the General Manager on a regular basis.

Qualifications & Requirements

• Minimum 2–3 years of hotel sales experience; select-service or branded hotel experience preferred.
• Demonstrated ability to prospect, negotiate, and close business in a competitive marketplace.
• Strong understanding of hotel revenue management principles and distribution channels.
• Excellent verbal and written communication, presentation, and interpersonal skills.
• Proficiency in Microsoft Office Suite; experience with hotel PMS and CRM systems (e.g., Delphi, Salesforce) a plus.
• Ability to work independently, manage multiple priorities, and meet deadlines in a fast-paced environment.
• High school diploma or GED required; Bachelor’s degree in Hospitality, Business, or a related field preferred.
• Valid driver’s license and ability to travel locally for client meetings and events as needed.
• Hilton brand experience or familiarity with Hilton systems (PEP, Delphi, GRO, etc.) is a plus.