Hotel Night Auditor

Full job description

We’re looking for a Night Auditor to assist guests with their overnight requests and balance accounts from the day shift. Night Auditor’s responsibilities include checking in guests, handling their requests, and taking reservations. Ultimately, you will provide excellent customer service to guests and keep the front desk and accounting operations running smoothly. 10PM-6AM Shift(Friday and Saturday) part time position

Responsibilities

  • Check-in guests, answer phones and take reservations
  • Respond to guest complaints, requests, and emergencies
  • Reconcile accounts
  • Balance the cash drawer and log receipts
  • Investigate and resolve out-of-balance accounts
  • Keep accurate financial records and ledgers
  • Help prepare for forecasts and audits

Skills

  • Proven experience as a Night Auditor or in a similar role, preferably in the hospitality industry
  • FOSSEE experience is a PLUS
  • Excellent math skills
  • An eye for detail
  • Good problem-solving skills
  • Strong customer service skills
  • The ability to multitask
  • Strong written and verbal communication skills
  • Availability to work overnight (10 PM-6 AM)

Job Type: Full-time

Pay: From $14.00 per hour

Benefits:

  • Employee discount
  • Health insurance
  • Paid time off
  • Referral program

Application Question(s):

  • This shift is Friday and Saturday. Are you available to work these days?
  • If you have worked for Marriott, do you have FOSSE experience?
  • This shift is 10PM-6AM only; Can you work these hours?

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