Job Purpose
Provide FREAKY best-in-class customer service while preparing Jimmy John’s sandwiches.
Wow customers with your personality, impress managers with your service, and support your team with a positive attitude.
Duties and Responsibilities
- Be a Role Model to new Team Members
- Provide excellent Customer Service
- Adhere to Team Member Handbook Policies and Procedures
- Maintain and foster Company Culture
- Prep and make sandwiches (pull meat, prepare veggies, bake bread)
- Maintain store cleanliness
- Maintain Food Safety
- Maintain Workplace Safety
- Maintain Store and Equipment Safety
- Slice and prep
- Train team members, run shifts
- Continuously maintain managerial self-development
- Assist with recruiting efforts
Qualifications
- Must be 18+
- Must have at 1 year of experience running a team, preferably in the food industry
- Must be a good coach to develop team
- Must be coachable
- Must have experience in dealing with customer and employee issues
- Must be energetic, enthusiastic, confident, and outgoing
- Ability to memorize the Jimmy John’s menu within 30 days and pass the test
Working Conditions
- Fast-paced, moderately loud environment
- Music plays throughout the day
- Must safely use slicers, knives, and ovens

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