Full job description

Primary Purpose of Position

The Administrative Support Associate for the Department of History at Appalachian State University provides essential operational, academic, and administrative support that enables the department to fulfill its mission of delivering a rigorous liberal arts education grounded in historical knowledge, cultural understanding, and analytical thinking. This role supports faculty, students, and the Administrative Support Specialist; and ensures the smooth functioning of daily departmental operations. The position strengthens the department’s ability to offer a broad, comparative curriculum and to prepare students for informed citizenship and varying professional pathways.

Minimum Qualifications

Graduation from high school; or an equivalent combination of education and experience.
Diplomas or degrees must be received from appropriately accredited institutions.

License/Certification Required

Essential Job Functions

Core responsibilities include:

• assisting the Department Chair with routine administrative tasks
• coordinating course and room scheduling
• facilitating faculty technology and instructional needs
• managing book orders
• serving as the primary receptionist
• maintaining departmental records and annual reports
• assisting with committee activities for thirty-five faculty members
• maintaining search and promotion/tenure files and student evaluation records
• overseeing student workers
• coordinating general maintenance of departmental functions.

Knowledge, Skills, & Abilities Required for this Position

This employee must have:

• exceptional communication skills—both verbal and written
• ability to interact with multiple categories of individuals—faculty, students, campus visitors, and business representatives
• capacity to supervise and oversee the activities of multiple student employees and graduate assistants

Preferred Qualifications

• 2 years of clerical work experience
• Strong verbal communication, interpersonal, computer, and literacy skills

Required Functional Competencies to Successfully Perform Job Duties.

Communication-Written: Independently composes letters, memos and reports requiring research and presents data accurately to support findings. Responds to inquiries, which require written explanation or interpretation of established policies, procedures and programs. Reviews sensitive materials and edits content constructively.

Communication-Verbal: Applies knowledge of programs, policies and procedures to interpret and communicate information to meet specific needs of staff and clients. Demonstrates the ability to work with confidential and sensitive information.

APPLY NOW