Spa Attendant

Key Duties and Responsibilities

Provide a warm, professional, and welcoming greeting to all spa guests.
Assist guests with check‑in/check‑out procedures, locker assignments, robes, slippers, towels, and amenities.
Guide guests to relaxation lounges, treatment rooms, or wet areas as needed.
Ensure guest comfort by offering beverages, answering questions, and anticipating needs.
Maintain a calm and friendly demeanor, always delivering exceptional service.
Maintain cleanliness and sanitation across all spa areas, including treatment rooms, relaxation lounges, reception spaces, changing rooms, corridors, and bathrooms.
Prepare treatment rooms before and after services, ensuring linens, supplies, and equipment are arranged to brand standards.
Monitor wet areas (steam rooms, Jacuzzis, saunas, showers) for cleanliness, safety, and functionality.
Replenish towels, robes, linens, and spa amenities throughout the day.
Support spa therapists by preparing materials such as oils, scrubs, equipment, and towels.
Assist in organizing retail areas, ensuring products are neatly displayed and dust‑free.
Keep storage areas tidy and well-stocked.
Follow all spa sanitation, hygiene, and infection-control protocols.
Ensure equipment is cleaned and stored properly after each use.
Report any maintenance or safety concerns immediately to the supervisor.
Always maintain confidentiality and privacy of guests.
Adhere to company grooming and uniform standards.