Full job description

Job Opening – Customer Care Assistant

We are currently looking for a Customer Care Assistant to join our team at a well-established sweets company in the UAE.

Key Responsibilities:

• Handle customer inquiries and orders professionally (phone, and online).
• Provide excellent customer service and maintain positive customer relationships.
• Coordinate with sales and production teams to ensure timely order processing.
• Manage complaints and provide appropriate solutions.
• Maintain customer records and follow up on feedback
• Requirements:
• Good communication skills in English (Arabic/Hindi/Malayalam is an advantage).
• Friendly personality with strong interpersonal skills.
• Ability to work in a fast-paced environment.
• Computer knowledge.

Job Type: Full-time