Full job description

Job Overview
We are seeking a dynamic and organized Counter Sales/Office Assistant to join our team! This energetic role combines customer-facing sales support with vital office administrative duties, creating a seamless experience for clients and internal staff alike. As a key member of our team, you will handle counter sales transactions, assist with office management tasks, and provide exceptional customer service. Your proactive attitude and strong organizational skills will help ensure smooth daily operations and foster positive relationships with customers and colleagues. This paid position offers an exciting opportunity to develop your administrative and sales skills in a fast-paced environment.

Duties

• Greet customers at the counter with enthusiasm, providing knowledgeable assistance on products and services
• Process sales transactions accurately using POS systems and handle cash, credit, or digital payments
• Manage front desk responsibilities including answering multi-line phone systems, directing calls, and taking messages
• Maintain organized filing systems, data entry records, and ensure all paperwork is proofread for accuracy
• Support office management tasks such as calendar management, appointment scheduling, and general clerical duties
• Assist with inventory control, stock replenishment, and product displays to enhance the customer experience
• Provide excellent customer support by addressing inquiries promptly and courteously, ensuring high levels of satisfaction

Experience

• Prior office experience or administrative support roles preferred but not required; training will be provided
• Desired – Computer skills including proficiency in Microsoft Office (Word, Excel, Outlook) and Google Workspace applications
• Experience with QuickBooks or bookkeeping is a plus for handling basic financial records
• Bilingual abilities are highly desirable to serve a diverse customer base effectively
• Excellent phone etiquette and organizational skills to manage multi-line phone systems and busy front desks
• Clerical experience involving data entry, filing, proofreading, and document management preferred