Full job description

Job Summary
We are seeking an energetic and organized Receptionist to join our auto collision shop team! In this vital role, you will be the friendly first point of contact for customers and visitors, ensuring a smooth and welcoming experience. Your multitasking skills and attention to detail will keep our front desk operations running seamlessly. This position offers an exciting opportunity to be part of a dynamic environment where excellent customer service and administrative efficiency are key to success. The ideal candidate is proactive, personable, and highly organized, ready to support daily office functions with enthusiasm.

Responsibilities

• Greet customers warmly upon arrival and manage check-in/check-out procedures.
• Answer multi-line phone systems promptly, professionally, and with excellent phone etiquette.
• Schedule appointments and manage calendar bookings using office management software.
• Maintain accurate records through data entry, filing, and document proofreading.
• Handle incoming correspondence, emails, and inquiries with professionalism and efficiency.
• Support office management tasks such as filing, organizing documents, and maintaining office supplies.
• Assist with basic bookkeeping tasks using QuickBooks or similar accounting software when needed.
• Provide exceptional customer support by addressing questions or concerns promptly.
• Manage front desk operations including greeting visitors, handling inquiries, and directing calls.
• Support administrative functions such as typing reports, managing appointments, and supporting team members as a personal assistant if required.

Skills

• Strong computer skills including proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace.
• Excellent organizational skills with the ability to multitask effectively in a fast-paced environment.
• Bilingual abilities are highly preferred to serve diverse customer needs.
• Experience with office management systems, data entry, filing, proofreading, and calendar management.
• Knowledge of clerical procedures such as phone etiquette, time management, and document handling.
• Familiarity with office equipment including multi-line phones and office machinery.
• Previous experience in customer service or administrative roles within an auto collision shop or similar setting is advantageous.
• Strong interpersonal skills with a friendly demeanor and professional appearance.
• Ability to handle sensitive information discreetly while maintaining accuracy in record keeping. Join us to become a vital part of our team where your organizational talents and customer service skills will make a real difference! This paid position offers a rewarding environment where your contributions help keep our operations smooth while providing top-tier support to our valued clients.