JOB TITLE: RESTAURANT WAIT STAFF
REPORTS TO: Wait Staff Supervisor, Restaurant Manager and Asst. Manager, and Officers of Corporation

SUMMARY:
Work and communicate with Owners, Restaurant Manager and Asst. Manager, Wait Staff Supervisor, and all employees to work together as a team to provide the best customer service possible. Work to achieve company goals to ensure the company’s share of market and profitability from service and products offered. Follow Safe Food Handling and Beverage
Operator License procedures in takings orders, preparing, and serving food and beverages to patrons at tables or to those picking up orders

ESSENTIAL DUTIES AND RESPONSIBILITIES includes the following:

• Service to customers and Satisfaction of our customers is 1st priority.
• Must be available nights & weekends.
• Welcome customers (within 7 tiles) and escort them to a table of their choice when possible.
• Develop and maintain customer relationships by recognizing regular customers as well as newcomers, learning their names, and remembering and offering their favorite items.
• Take orders and serve food and beverages to customers at tables or to those picking up orders.
• Know and prepare all types of beverages.
• Present menus to customers and answer questions about menu items regarding preparation, ingredients and cooking methods. Make recommendations upon request. Inform customers of daily specials.
• Write customers food orders on order slips for transmittal to kitchen staff.
• Garnish and decorate dishes in preparation for serving. Perform food preparation duties such as preparing soups, salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.
• Deliver appetizer, food and beverage orders to patrons ASAP. Confirm with patron that order is correct.