Full job description

Eclectic Culinary Concepts is a locally-owned restaurant group with a variety of restaurants in our portfolio. While our dining concepts span a wide-range of cuisine, our foundation is rooted in delicious chef-crafted menus, great service and a welcoming, family-friendly atmosphere. We value teamwork, professionalism and a positive attitude.

We are looking to add some new members to our team! We are currently accepting applications for Greeter to bring their talents to Lucky’s 13 Pub in Roseville, MN. We’re seeking applicants with a positive attitude, a desire to learn and a commitment to exceptional service.

The Greeter is often the first impression guests will encounter, and is responsible for greeting guests warmly and genuinely upon arrival to our restaurant. You will provide information and guidance so the guest feels welcomed and understands the space and atmosphere.

Primary responsibilities include but not limited to:

• Greet guests in a genuine manner and smile upon eye contact.
• Have fun; be charismatic and upbeat. Be professional, observant and intuitive of the guests’ needs.
• Memorization of the floor charts, seating numbers and store layout.
• Have pride in your position and help create an atmosphere you are proud of.
• Be knowledgeable of the food menu and have an understanding of the beverage program.
• Answer the telephone promptly and take to go orders, answer questions and direct phone calls to management if necessary.
• Be confident in managing the seating structure, seating guests efficiently and in an organized fashion.
• Keep washrooms stocked and cleaned throughout shift.
• Use positive communication skills at every opportunity.
• Thank guests upon departure and directs all customer feedback to the Floor Manager.
• Clean, stock and maintain workstation throughout shift.
• Must have a good sense of balance, be able to bend and kneel and have the ability to lift heavy bus tubs and trays as needed.
• Must be able to speak clearly and listen attentively to guests and other employees.