As a Barista, you will be responsible for the following duties:

• Understand and verbally explain the outlet’s concept and food and beverage offerings to guests, including the characteristics of various drinks.
• Mix and match ingredients to create outstanding non-alcoholic drinks, coffee, espresso, blended coffee, and teas, garnishing them as per standards.
• Handle customer complaints effectively, both verbal and written, and report them to managers without fail.
• Set up the daily bar counter, ensuring all necessary ingredients and equipment are prepared, and check inventory to avoid running out of stock during service periods.
• Clean and sanitise designated areas after each shift, conduct periodic deep cleaning, and ensure correct date labelling for all products.
• Assist in creating new blended drinks for promotional activities and new menus, and perform cashiering duties if requested.

As a Barista, we expect from you:

• Hold a High School qualification or equivalent, with a degree or Higher National Diploma in Hospitality/Hotel/Business Management preferred.
• Have 3 years’ experience as a Barista/Bartender in a high-end bar with the highest service levels, and a minimum of 2 years’ experience working as a luxury hotel/resort bartender.
• Possess verbal and written communication skills in English, preferably in Arabic or other languages.
• Be familiar with restaurant point of sales and cashiering procedures and can prepare and suggest classic and innovative beverages.
• Demonstrate strong interpersonal and communication skills to interact effectively with guests and colleagues and exhibit exceptional organizational skills and attention to detail.
• Have physical capabilities to stand for long periods and flexibility to work various shifts, including evenings, weekends, and holidays, as business requires.