Job Overview
We are seeking an energetic and personable Front Desk Receptionist/ Gift Shop Help to join our vibrant team! This role is vital in creating a welcoming atmosphere for visitors, managing daily and assisting with retail operations in our gift shop. The ideal candidate will have excellent communication and organizational skills and provide outstanding customer service. This paid position offers a dynamic and fun environment where your multitasking abilities and positive attitude will shine!

Duties

• Greet visitors warmly, provide information, and direct them appropriately to ensure a positive first impression
• Manage multi-line phone systems, using professional phone etiquette and take down the customers information for booking a tour.
• Assist with gift shop sales, including processing transactions accurately using Square.
• maintaining inventory and gift shop cleanliness in between tours.

Experience

• Previous customer service experience preferred. Experience with reservations and / or scheduling appointments while paying attention to the details would be exceptional.
• Strong organizational skills with the ability to prioritize tasks efficiently in a fast-paced setting
• Proven ability to manage multi-line phone systems and demonstrate excellent phone etiquette. .