Full job description

Overview
We are seeking a dynamic and friendly Front Desk Receptionist to be the welcoming face of our organization. In this vital role, you will serve as the first point of contact for visitors, clients, and team members, ensuring a positive and professional experience from the moment they arrive. Your energetic attitude and exceptional organizational skills will help maintain a smooth office environment, support administrative operations, and foster excellent customer service. This paid position offers an exciting opportunity to develop your office management skills while contributing to a vibrant team.

Responsibilities

• Greet visitors warmly and professionally, directing them appropriately and ensuring a positive first impression
• Manage multi-line phone systems with courteous phone etiquette, screening and directing calls efficiently
• Schedule appointments, manage calendars, and coordinate meetings using Microsoft Office and Google Workspace tools
• Handle data entry, filing, and document proofreading to maintain accurate records and support administrative tasks
• Support office management activities including supply inventory, mail processing, and maintaining cleanliness of the reception area
• Assist with customer support by addressing inquiries promptly and providing information about services or appointments
• You will also need to help with kennel every now and then, as in cleaning the rooms, taking animals back, bringing them up front, cleaning kennels

Skills

• Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications
• Excellent organizational skills with the ability to multitask effectively in a fast-paced environment
• Previous office or administrative experience, including clerical duties such as filing, data entry, and proofreading
• Exceptional customer service skills with a friendly demeanor and professional phone etiquette
• Experience with front desk operations in a plus
• Knowledge of office management practices including calendar management, time management, and basic bookkeeping techniques