Full job description

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.

Summary

As a Call Center Representative – Remote WV at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. Here are the details on this position.

Your role in our mission

• Call Center Experience – Minimum 1 year
• Must have current access to High Speed Internet (minimum speed higher than 25MBS download and 8MBS upload)
• Must be available to work an 8 hour shift between 7Am and 7PM Monday thru Friday
• Starting Shift will be 10:30 AM – 7:00 PM for an indefinite period of time.
• Must have a private work area, free from distractions for duration of workday
• If there are distractions during the interview, there will be distractions when working – we will pass on the candidate
• Experience in Health Care industry with an understanding of HIPAA Privacy Rules
• Knowledge of CPT and ICD10 terminology

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