Full job description

Be the Face of a Growing Local Business

At One Cut Glass, we’re modernizing a trusted glass company and building something special with strong systems, a positive team culture, and exceptional customer service. We’re looking for a bubbly, organized, and driven Receptionist who wants more than “just a job.” This role is perfect for someone eager to learn, grow, and become a key part of a fast-moving small business.

You will be the first voice customers hear and the first smile they see — setting the tone for every experience with our company.

Our Mission

To deliver reliable, high-quality glass solutions with clear communication, strong accountability, and a team that truly cares about our customers and each other.

Our Core Values

• Accountability — We do what we say we’ll do, even when it’s hard
• Candor & Communication — Clear is kind
• Teamwork — We win together
• Kindness & Respect — People matter here
• Growth & Excellence — Always getting better

What You’ll Do (Your Daily Impact)

• Answer incoming calls and assist customers with professionalism and warmth
• Greet walk-in customers and create a welcoming first impression
• Schedule jobs and coordinate calendars between technicians and customers
• Enter customer orders, measurements, and payments into our CRM system
• Check in glass orders, inventory, and materials as they arrive
• Call customers to confirm and schedule installations or service appointments
• Collect deposits and maintain accurate customer records
• Support smooth daily operations so our technicians can stay efficient in the field