Job Responsibilities – Receptionist

1. Front Desk Management:

• Greet and welcome visitors in a professional and courteous manner.
• Direct guests to the appropriate person or department.

2. Call Handling:

• Answer, screen, and forward incoming phone calls.
• Take accurate messages and ensure timely delivery to the concerned person.

3. Visitor Management:

• Maintain visitor logs and ensure proper security protocols are followed.
• Issue visitor passes and inform employees of guest arrivals.

4. Mail and Courier Handling:

• Receive, sort, and distribute daily mail/deliveries.
• Manage outgoing couriers and ensure timely dispatch.

5. Administrative Support:

• Assist in scheduling meetings, appointments, and conference room bookings.
• Maintain office supplies and place orders when necessary.
• Perform basic clerical duties such as photocopying, filing, and scanning.

6. Clean and Organized Workspace:

• Keep the reception area tidy and presentable with all necessary materials (brochures, forms, magazines, etc.)

7*. Coordination and Communication:*

• Coordinate with internal departments as needed.
• Communicate important messages or announcements to staff and management.

8. Support HR and Admin:

• Assist in onboarding new employees
• Help with event coordination and internal communications.