Full job description

Part-Time Hardware Associate

Job Title: Part-time Hardware Associate

Department: Sales

Immediate Supervisor Title: Store Manager

General Summary: A non-exempt position responsible for greeting and assisting customers in a prompt, courteous, and professional manner. This position is also responsible for receiving telephone calls and answering customer inquiries in the same manner.

Essential Job Responsibilities:

• Greet and serve customers in a timely, friendly, and professional manner.
• Answer customers’ questions about hardware and other merchandise and advise customers on merchandise selection.
• Keep assigned area neat and clean as well as stocked and faced.
• Be able to operate all aspects of the POS system.
  • Process sales
  • Process returns
  • Process checks
  • Process payment on accounts
  • Process payment by credit card
• Accurately make change.
• Be aware of and promote store incentive programs such as Customer Loyalty Card and be able to activate gift cards.
• Process Food Stamps and WIC payments (where applicable)
• Know how to operate and troubleshoot digital photo processor.
• Know proper store closing processes including lock up procedure.
• Be able to operate key cutting equipment.
• Unload merchandise shipments
• Other duties as assigned by management.

Education: High school diploma or equivalent.

Experience: One year of experience as a cashier or in a customer service position.