We are urgently seeking a detail-oriented, reliable, and experienced Restaurant Supervisor to join our growing chain of restaurants (Food Court Concept) in Dubai.

In this role, you will play a key part in managing daily operations, ensuring smooth service, maintaining quality standards, and motivating staff to deliver an excellent guest experience. The ideal candidate will have strong leadership skills, a customer-first mindset, and solid knowledge of restaurant operations.

Key Responsibilities

• Supervise and manage both front-of-house and back-of-house operations.
• Ensure customer satisfaction by promoting excellent service and handling complaints professionally.
• Maintain consistent food quality and hygiene standards.
• Monitor staff performance, provide feedback, and implement improvements.
• Forecast and manage inventory for food, beverages, and supplies.
• Ensure compliance with health, safety, and sanitation standards.
• Identify opportunities to reduce costs and improve efficiency.
• Prepare and submit weekly, monthly, and annual reports.
• Train and mentor new staff, while providing ongoing coaching to existing team members.

Requirements

• High school diploma or equivalent (additional hospitality certifications a plus).
• Proven experience in restaurant supervision/management, preferably in the hospitality or food court industry.
• Strong knowledge of food and beverage service.
• Familiarity with restaurant management software.
• Excellent leadership, communication, and problem-solving skills.
• Ability to make quick, effective decisions in a fast-paced environment.

Preferred Qualifications

• UAE driving license and own car (advantage).
• Hands-on experience in both front-of-house and back-of-house operations.