Full job description

Overview
Join our dynamic team as a Hostess Cashier, where you will be the friendly face that welcomes guests and ensures a seamless dining experience from the moment they arrive. Your energetic and positive attitude will set the tone for guests’ visit, while your multitasking skills will keep operations running smoothly. This role combines hospitality with cashier responsibilities, offering an engaging opportunity to showcase your customer service expertise in a lively environment. Paid position with opportunities for growth and development within our vibrant team.

Responsibilities

• Greet guests warmly upon arrival, creating a welcoming atmosphere that encourages guest satisfaction and loyalty
• Manage guest seating arrangements efficiently, balancing wait times and table availability to optimize flow
• Handle all cashier duties accurately using POS systems such as Aloha POS or Micros POS, including processing orders and payments
• Provide exceptional customer service by addressing guest inquiries, special requests, and resolving concerns promptly
• Maintain cleanliness and organization of the host stand and cashier area to uphold high standards of hygiene and professionalism
• Communicate effectively with kitchen staff and servers to coordinate seating and service flow
• Demonstrate excellent phone etiquette when taking reservations or answering guest questions over the phone

Experience

• Previous host/hostess experience in a fast-paced restaurant or food service environment preferred
• Strong background in customer service, with excellent communication skills and a friendly demeanor
• Experience working with POS systems such as Aloha POS or Micros POS is highly desirable
• Knowledge of restaurant operations, including guest relations, serving, and hospitality best practices
• Hotel or guest services experience is a plus, demonstrating ability to handle diverse guest needs with professionalism
• Ability to multitask efficiently while maintaining attention to detail in a lively setting
• Familiarity with food service protocols, phone etiquette, and guest interaction standards