Full job description

ABOUT UNILEVER
With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world. At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.

JOB PURPOSE

The Accounts Supervisor – Order to Cash (O2C) is responsible for managing and controlling customer receivables, ensuring timely collections, maintaining accurate customer accounts, and supporting all audit and compliance requirements.

This role is critical for reducing trade debtors, improving working capital, and supporting the overall O2C process.

WHAT WILL YOUR MAIN RESPONSIBILITIES BE

Follow-up and collection of payments from customers (3rd party and internal).

• Review, reconcile, and maintain all customer accounts accurately.
• Ensure timely receipt of advance payments from key customers.
• Achieve monthly collection targets.
• Independently manage internal, external, and field audits.
• Produce customer account reconciliations upon request.
• Resolve receivable-related queries and provide root-cause analysis.
• Ensure all O2C controls are fully compliant.

Detailed Accountabilities

• Debtors Control: Handle receivables for Arabia and Levant independently, send SOA to customers, reconcile queries, and manage disputes.
• Working Capital Reduction: Provide input for reducing trade debtors and ensure timely clearance of entries.
• Process Improvement: Support enhancements in O2C processes across Unilever.
• Audit Management: Provide required data and independently resolve audit issues.
• Reporting: Circulate receivables and overdue reports timely.
• Month-End Support

Detailed Accountabilities

• Debtors Control: Handle receivables for Arabia and Levant independently, send SOA to customers, reconcile queries, and manage disputes.
• Working Capital Reduction: Provide input for reducing trade debtors and ensure timely clearance of entries.
• Process Improvement: Support enhancements in O2C processes across Unilever.
• Audit Management: Provide required data and independently resolve audit issues.
• Reporting: Circulate receivables and overdue reports timely.
• Month-End Support

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