Key Responsibilities:

• Coordinate day‑to‑day operational tasks across departments
• Support travel, tour, and visa operations (booking, documentation, follow‑ups)
• Handle customer inquiries via calls, emails, and chats
• Manage bookings, amendments, cancellations, and service requests
• Maintain accurate records, reports, and CRM updates
• Liaise with suppliers, partners, and internal teams
• Ensure smooth workflow and timely completion of tasks
• Assist in resolving operational issues and customer concerns
• Support sales and marketing teams when required
• Stay updated on company processes, policies, and industry trends

Requirements:

• Bachelor’s degree in Business, Travel & Tourism, Hospitality, or related field
• 0–2 years of experience in operations or travel industry
• Strong communication and coordination skills
• Ability to multitask and manage time effectively
• Basic knowledge of booking tools or CRM systems (preferred)
• Problem‑solving mindset and attention to detail
• Ability to work independently and in a team environment