Full job description

Waiter/Waitress, Farriers Restaurant
(19167)

Situated at the heart of Dubai’s world-renowned Meydan Racecourse, The Meydan Hotel offers an elevated hospitality experience where contemporary luxury meets dynamic energy. Overlooking one of the world’s most iconic horse racing destinations, our hotel offers exceptional culinary experiences, spacious rooms with panoramic views, and seamless service to create unforgettable moments for every guest. Whether welcoming leisure travellers, business delegates, or racing enthusiasts, we are driven by a passion to deliver personalised, heartfelt hospitality and to exceed expectations at every turn.

Job Summary

As a Waiter/Waitress of Farriers Restaurant, you will be an essential part of our front-of-house team, ensuring guests receive outstanding service throughout their dining experience. You will welcome guests with professionalism and warmth, take and deliver orders accurately, and maintain an inviting atmosphere in the restaurant. With your attention to detail and commitment to guest satisfaction, you will help reinforce The Meydan Hotel’s reputation for exceptional hospitality.

Key Duties and Responsibilities

• Possess in-depth knowledge of all menu items, able to recommend and up-sell food and beverage options to guests.
• Greet every guest warmly and ensure their comfort upon arrival and departure.
• Prepare tables, trays, or trolleys and perform final checks before seating or serving guests.
• Introduce menus and specials, take accurate orders, and ensure correct entry into the ordering system.
• Serve food and beverages professionally, efficiently, and in accordance with hotel standards.
• Follow the correct sequence of service and maintain cleanliness and standard settings at all times.
• Address guests’ dietary or allergy needs and communicate these to relevant staff.
• Handle payments and guest charges with accuracy and integrity.
• Respond to guest inquiries courteously, resolve issues, or escalate them appropriately to supervisors.
• Build rapport with guests and maintain positive customer relationships.
• Adapt to different areas within the Food & Beverage Division as required.