Full job description

JOB OVERVIEW

The Customs Entry Agent ensures 100% compliance with all regulatory requirements related to customs clearance. He / She should have clear understanding of department KPI’s and Network Operations and ensure timely customs clearance of shipments taking into consideration that all DHL customers have an express requirement and are looking for instant and immediate action. Accuracy and Speed are key characteristics with organising and prioritising the job within the stipulated timeframe. The incumbent should be a self learner, detail oriented and an excellent team player.

MAIN RESPONSIBILITIES

• Declare all custom pre-alerts on time.
• Ensure accuracy of HSCODE, Goods country of origin, no of pieces, weight value, and currency while lodging an entry to customs.
• All clearance through Mirsal 2 / B2G has to be submitted at line items.
• Shipments which require special handling needs to be updated with appropriate preset ACA statuses / Bond Reasons.
• Shipments cleared which requires regulatory approvals should be handed over to the respective supervisors for getting it endorsed by the inspection.
• Follow Gateway clearance procedures as outlined in the GSOP manual and ensure strict compliance with all regulatory requirements.
• Ensure proper record keeping is done and reports & files are updated timely and appropriately.

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