Full job description

SUMMARY: The job involves managing a retail store engaged in selling donated and new goods by performing the following duties personally or through subordinate supervisors.

ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following. Other duties may be assigned.

• Assist Store Manager in operation of all aspects of retail store, both front and back.
• Assist Store Manager in holding staff accountable to all written standards of Goodwill
• Perform all opening and closing functions of the store
• Assist Store Manager in maintaining proper merchandise standards throughout store to include weekly pulls, maximizing holding capacity, keeping sales floor free of debris, and keeping new goods stocked
• Provide great customer service to both employees and customers
• Count money and make deposits daily
• Perform all duties as outlined in the cashier job description
• Manage store in absence of the Store Manager
• Spot check daily the quality and pricing of merchandise being sent to the sales floor by the production team; use this as a training tool and opportunity for production workers
• Behave and represent Goodwill in a professional manner at all times.

SUPERVISORY RESPONSIBILITIES:

Manages various subordinates who supervise employees in store operations and production. Is responsible for the overall direction, coordination, and evaluation of these units. Also directly supervises various non-supervisory employees. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Is responsible for providing all required documentation.