Role Description

The F&B Attendant is responsible for taking customer orders, handling monetary transactions, and preparing meals and beverages. The role also includes managing F&B stock and ensuring strict adherence to hygiene and food safety guidelines.

Duties and Responsibilities (including but not limited to):

• Prepare and serve food and beverages accurately and promptly while following proper food handling and HACCP standards.
• Promote menu items, upsell products, and support ongoing promotions to enhance sales.
• Provide friendly and professional customer service by responding to inquiries and resolving minor concerns efficiently.
• Maintain high standards of cleanliness and hygiene across the counter, dining area, equipment, and service spaces while complying with health and safety regulations.
• Handle cash transactions, billing, and POS operations accurately in line with company guidelines.
• Assist with inventory management, including stock rotation, expiry checks, and reporting shortages.
• Demonstrate professionalism by maintaining personal grooming standards, adhering to company policies, and handling information confidentially.
• Follow Standard Operating Procedures, ensure workplace safety, identify operational improvements, and adapt to business needs.
• Be punctual, dependable, and accountable while collaborating effectively with team members to support smooth daily operations.
• Communicate clearly, respectfully, and professionally with guests, colleagues, and management to foster a positive team environment.
• Provide courteous, responsive, and helpful service to guests and colleagues.
• Communicate clearly, respectfully, and effectively with guests, team members, and management.

Educational Qualifications & Experience Requirements:

• High School Diploma or equivalent
• 6 months – 1 year experience in F&B service, hospitality, or catering
• Basic knowledge of hygiene and food safety standards
• UAE experience preferred

Key Skills & Competencies:

• Customer-focused with excellent interpersonal skills
• Ability to work in a fast-paced environment
• Team player with flexibility for different shifts
• Attention to detail and cleanliness
• Basic English communication skills; additional languages are advantageous