Full job description

Overview
We are seeking a professional and organized Front Desk Receptionist to join our team. This role is vital in creating a welcoming environment for clients and visitors while ensuring smooth office operations. The ideal candidate will possess strong administrative skills, excellent customer service abilities, and proficiency with office technology. Bilingual skills are a plus to effectively communicate with diverse clientele. This position offers an opportunity to work in a dynamic office setting where attention to detail and multitasking are essential.

Duties

• Greet clients and visitors warmly, providing exceptional customer service
• Manage multi-line phone systems, directing calls efficiently and professionally
• Handle appointment scheduling and calendar management using various software tools
• Perform data entry, filing, and document proofreading to maintain accurate records
• Utilize Microsoft Office Suite, Google Workspace, and QuickBooks for daily tasks
• Assist with office management tasks including supply inventory and correspondence
• Support bookkeeping activities and basic office bookkeeping functions
• Maintain organized workspaces and ensure the reception area is tidy and welcoming
• Provide administrative support such as copying, scanning, and mailing documents
• Manage incoming emails and correspondence, prioritizing urgent matters

Skills

• Proficiency with Microsoft Office (Word, Excel, Outlook) and Google Workspace applications
• Experience with QuickBooks or similar accounting software is preferred
• Strong organizational skills with excellent time management abilities
• Exceptional phone etiquette and customer service skills
• Bilingual communication skills are highly desirable for diverse client interactions
• Office management experience including calendar management and data entry