Full job description

Job Summary
We are seeking a professional and organized Front Desk Receptionist to join our team. The ideal candidate will serve as the first point of contact for visitors and callers, providing exceptional customer service and administrative support. This role requires strong communication skills, proficiency in office management tools, and the ability to multitask efficiently in a fast-paced environment. Bilingual abilities are a plus, as well as experience with medical or dental office procedures. The Front Desk Receptionist plays a vital role in maintaining smooth office operations and ensuring a welcoming atmosphere for clients and staff alike.

Duties

• Greet visitors and clients warmly, ensuring a positive first impression
• Manage multi-line phone systems, screen calls, and direct inquiries appropriately
• Schedule appointments and manage calendar coordination using Google Workspace or Microsoft Office tools
• Handle data entry, filing, and maintain accurate records using Mycase management software
• Assist with billing, bookkeeping, and basic administrative tasks such as proofreading documents and managing correspondence
• Provide excellent customer support through phone etiquette and professional communication
• Support office management activities including organization of files, inventory management, and supply ordering
• Maintain a clean and organized front desk area to promote a professional environment
• Perform clerical duties such as typing, proofreading, and data entry