Full job description

Job Summary:
The Part-Time Receptionist position is the initial contact for Neighborhood Properties. with our tenants and the community. This position must continually present a professional “first touch” impression at the reception area, as this is also a customer service role. An individual must be able to perform each essential duty with a high degree of professionalism, confidentiality, problem solving, and the ability to work independently. Multitasking and stress management skills are essential for this position. Ultimately, a receptionist’s duties and responsibilities are to ensure the reception area welcomes guests positively and executes all tasks to the highest quality standards.

DUTIES:

• Answer and route all incoming telephone calls and walk-in business to the appropriate staff. Take messages for staff as needed. Monitor voicemail messages for the organization.
• Greet business visitors in a professional and supportive manner, providing a positive “first touch”.
• Receive deliveries: i.e., USPS, Federal Express, etc.
• Ability to accurately solve customers’ requests for assistance.
• Use various computer applications, such as database management and Microsoft Products.
• Complete forms in accordance with company procedures.
• Make copies of correspondence or other printed material such as Tenant Red File documentation, as requested or assigned.
• Assist with organizational mailings.
• Keep organizations conference rooms schedules via Microsoft Outlook.
• Assist with copying, scanning, and faxing for staff and customers as needed.
• Maintain staff mailboxes in main office mailroom.
• Filing as assigned.

ESSENTIAL QUALIFICATIONS:

· Demonstrate a high degree of confidentiality and competence with a professional customer service attitude and behavior

· Well organized, detail oriented.

· Skills and willingness to work with all cultures, ethnicities, and populations.

· Prioritize and complete multi-task assignments and work with all levels of staff.

· Self-motivated with strong oral and written communication skills.

· Exhibit professional office and telephone etiquette.