Full job description

Looking for a full time Receptionist for busy barbershop in uptown Columbus!

Responsibilities

• Available to work nights & weekends
• Greeting and welcoming customers in a friendly and professional manner.
• Tending to customer needs, inquiries, and complaints.
• Informing barbers about customer appointments and requirements.
• Managing phone calls, emails, deliveries, and office inventory.
• Processing bookings and cancellations, and managing appointment schedules.
• Ensuring that the reception area is kept clean and professional.
• Assisting with marketing and sales by providing customers with information on promotions and new products and services.
• Processing transactions and issuing receipts.
• Performing administrative tasks such as updating records, and logging transactions.

Requirements

• Bubbly personality
• Proficiency in administrative computer software such as MS Word, and Excel.
• The ability to remain calm and professional in stressful situations.
• Excellent customer service and skills.
• Consistent professional presentation and pleasant demeanor.
• Strong written and verbal communication skills.
• Exceptional time management and organizational abilities.
• Comfortable with going up and down stairs throughout the day.