Full job description

Job Summary

We’re seeking a dependable receptionist to support daily operations at our vehicle storage lot. This role is the first point of contact for customers, tow operators, and vendors. You’ll handle check-ins/outs, paperwork, payments, phone calls, and coordination with the yard team to ensure vehicles are released and stored accurately and safely.

Responsibilities

• Greet visitors warmly and professionally, ensuring they feel welcomed and attended to promptly.
• Manage multi-line phone systems, directing calls efficiently and courteously while maintaining excellent phone etiquette.
• Handle incoming correspondence, emails, and inquiries with accuracy and professionalism.
• Maintain organized filing systems, perform data entry tasks, and ensure all records are up-to-date and easily accessible.
• Assist with calendar management, scheduling appointments, meetings, and coordinating events as needed.
• Support office management tasks such as proofreading documents, managing supplies inventory, and performing clerical duties like copying and filing.
• Utilize computer skills including Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace to support daily operations effectively.
• Provide customer support by addressing inquiries promptly and professionally, ensuring a positive experience for clients and visitors.
• Maintain a tidy reception area, ensuring it reflects a professional environment at all times.
• Perform additional administrative tasks such as proofreading documents, managing time effectively, and supporting team members with personal assistant duties when required.

Experience

• Previous office experience or clerical experience is preferred but not mandatory; we value motivated candidates eager to learn.
• Familiarity with front desk operations, multi-line phone systems, data entry, filing, and basic bookkeeping is highly desirable.
• Bilingual abilities are a plus to better serve diverse clients and visitors.
• Strong computer literacy with proficiency in Microsoft Office applications (Word, Excel), Google Workspace tools (Gmail, Calendar), and general office management software.
• Excellent organizational skills with the ability to prioritize tasks efficiently in a fast-paced environment.
• Demonstrated customer service skills with a friendly demeanor and professional phone etiquette.
• Ability to manage multiple responsibilities simultaneously while maintaining attention to detail.
• Join us as our Receptionist and become an integral part of a vibrant team dedicated to delivering outstanding service! This role offers the chance to develop your administrative skills in a supportive environment where your professionalism makes a real difference every day.