Full job description

Job Description:

As a Banquet Server, you will play a key role in ensuring that our guests have an exceptional dining experience during events. You will be responsible for setting up and breaking down banquet spaces, serving food and beverages, and attending to the needs of guests throughout the event. This role requires a friendly and professional demeanor, attention to detail, and the ability to work efficiently in a fast-paced environment. The ideal candidate will be a team player with strong communication skills and a commitment to providing high-quality service.

Server Duties and Responsibilities

• Greet tables promptly
• Answer questions about menu items
• Accurately take customer orders and relay them to the kitchen staff
• Facilitate filling drink orders with the bar
• Gracefully suggest/upsell additional menu items, such as desserts and drinks
• Offer special assistance to patrons with specific needs, such as highchairs for children
• Memorize the menu for on-demand recitation and questions about ingredients
• Operate the drink fountain and coffee station
• Use the POS system to accurately calculate the patron’s bill
• Participate in setup and teardown for events
• Side work
• Closeout all checks at the end of every shift

Qualifications, Education, & Experience:

To perform this job successfully, an individual must be able to perform each responsibility successfully. This person must present a neat appearance and have a warm, cheerful personality. Tact and good judgment are especially beneficial characteristics. This person must also possess the knowledge, skill, and ability to carry out the job responsibilities.

• High school diploma or GED preferred
• 1+ years wait staff experience preferred
• Basic math skills
• Willingness to work weekends, evenings, and holidays
• Ability to thrive in an active, noisy, and demanding environment
• Interest in shift work
• Ability to communicate effectively with managers, employees and guests in a fast-paced environment.