Full job description

POSITION: Clinic Reception, St. Maries Family Medicine

SHIFT: Full-Time

POSITION TO BE FILLED: As soon as possible

JOB SUMMARY:

Are you looking to work in a place where your team values you? St. Maries Family Medicine is looking for a friendly, well-organized Clinic Receptionist with strong verbal and written communication skills to join our great team! Clinic Reception plays a vital role in the smooth operation of the Rural Health Clinic.

Key responsibilities include:

• Greeting Patients with Excellent Customer Service
• Answering Phones/Directing Patient Questions
• Scheduling Appointments
• Verifying Insurances
• Administrative Tasks (scanning, accurate record keeping, etc.)
• Collaborating with the Clinical Team on Provider Scheduling Preferences and Availability

Skills and Abilities:

• Strong verbal and written communication skills
• Excellent phone etiquette
• Strong computer skills
• Positive interpersonal relationships
• Great listening and organization skills
• Ability to work under pressure and multi-task

QUALIFICATIONS:

• Education/Training: High school diploma or equivalent
• Knowledge, training and experience in healthcare office and Insurances preferred, but not required
• This position must be able to communicate effectively; be able to organize, coordinate and handle multi-tasking; be able to handle difficult situations in a calm, clear manner.
• Basic Computer Skills Required
• Customer Service Experience

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