Full job description

Job Overview
We are seeking an energetic and detail-oriented Front Desk Receptionist to be the welcoming face of our organization. In this vital role, you will manage front desk operations, serve as the first point of contact for visitors and callers, and support office management tasks with efficiency and professionalism. Your positive attitude and organizational skills will help create a smooth, friendly environment that reflects our commitment to excellent customer service and seamless administrative operations. This paid position offers an exciting opportunity to develop your office skills while contributing to a dynamic team.

Responsibilities

• Greet visitors warmly, ensuring they feel welcomed and attended to promptly
• Answer multi-line phone systems with professionalism, directing calls accurately and courteously
• Manage appointment scheduling and calendar coordination using tools like Google Workspace or Microsoft Office
• Handle data entry, filing, and document proofreading to maintain accurate records
• Support office management tasks such as supply inventory, mail distribution, and basic bookkeeping using QuickBooks or similar software
• Assist with customer support inquiries via phone or email, providing clear information and solutions
• Maintain a tidy reception area and ensure all office supplies are stocked and organized

Requirements

• Proven experience in office management, clerical work, or as a receptionist in a fast-paced environment
• Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace tools
• Excellent organizational skills with the ability to prioritize tasks effectively
• Exceptional phone etiquette and customer service skills, including experience with multi-line phone systems
• Bilingual abilities are highly desirable to serve diverse client needs
• Familiarity with office equipment such as fax machines, scanners, and printers
• Ability to perform data entry accurately with good typing speed and attention to detail
• Previous experience in medical or dental reception is a plus but not required
• Personal assistant or calendar management experience is advantageous
• Knowledge of bookkeeping software like QuickBooks or basic bookkeeping principles is preferred